Your Cart

Terms of use and privacy

General Provisions:

Dear guest, during your visit to the site, you guarantee your acceptance of the current terms of use and privacy, and if you do not agree to it, you should not use this site. The site reserves the right to change or modify parts of the terms of use and privacy or add some of them, or remove them in At any time, and the changes become effective when they are published on the site without notice, please review the terms of use and privacy regularly to keep up with all updates, and your continued use of the site constitutes your full agreement with all the changes that are being made.

How to use the site:



Dear guest, either you are eighteen years old or you visit this site under the supervision of a parent or legal guardian, we give you a non-transferable license or cancellation in order to use the site under the specified terms and conditions, and the purpose of this license is to shop for the purchase of personal goods sold on the site , Use for commercial purposes or use in the name of any third party is prohibited, except as expressly and transparently permitted by us in advance, and any breach of these terms and conditions will lead to the immediate revocation of the license granted in this paragraph without any prior notice.


All content listed on the site including but not limited to text, graphics, logos, icons, images, sound clips, digital downloads, data collection and software, is owned by and copyright of BANASHOPPING or for users or suppliers or its licensors and is protected by copyright, trademark, patent and rights laws Other intellectual property.

The content on the site and copyright is exclusive property of BANASHOPPING and is protected by copyright, trademarks, patents or other intellectual property rights and laws.

Subscribe to Bana Shopping and create the customer's account:

Some related services and features that may be available on the site require registration or participation, and by choosing to register or subscribe to any of these related services or features, you agree to provide accurate and current information about yourself and to update it immediately if any changes occur, and incur Every user of the site alone is responsible for keeping the passwords, passwords or other identification methods safe and secure, and the entire responsibility rests with the account holder in relation to all activities that occur under his password or within his account, in addition to this you should inform us about any unauthorized use Speak to Or password for your account, in any case will not be BANASHOPPING liable for any loss directly or indirectly damage resulting from any type of detection of the user name and / or your password.

If you provide any incorrect, inaccurate or incomplete information or if BANASHOPPING has reasonable grounds to suspect that this information is incorrect, inaccurate, incomplete or inconsistent with this user agreement without prejudice to any rights and compensation of BANASHOPPING under this agreement we have the right to Indefinitely suspend, limit or withdraw your access to the site and / or your membership of the site.

Electronic communication:

During the registration process, you agree to receive promotional emails from the site. You can, at a later time, cancel this option and not receive promotional emails by clicking on the link at the bottom of any promotional email.

User posts:


All of your posts on the site and / or your representations to us, including but not limited to questions, criticisms, comments and suggestions (all “posts” in general) become our sole and exclusive property, and in no way belong to you, nor to the rights that apply to Any type of post, and once you share your comments or criticisms on the site, you also grant us the right to use the name you display that is directly related to criticism, comment, or any other content. Or any third party Comment the authenticity and reliability of any of the posts, and we may remove or modify any of the posts, but we are not obligated to do so.



When you send data to us using the site, you agree to keep, share and use this data in the necessary procedures as described in this privacy policy.

Accordingly, I agree to analyze and use the protocol data to develop and improve the performance of the Bana e-commerce store

Approval of orders and pricing:



The site reserves the right to reject or cancel any order for any reason and at any time, and before we agree to the order we may ask you to provide additional information or confirmations, including but not limited to, the phone number and address.

Products description:

In the event that the product displayed on the site violates a recipe on the site, you can exclusively return the product according to the return policy indicated below.

Pricing information:

We reserve and at our sole discretion the right not to accept or cancel any orders placed for products or services whose prices are incorrect on the site as a result of a mistake, and in this case we send a notification in this regard via e-mail, in addition to that we reserve and at our sole discretion the right to correct the error in the price Authorized complete.

Return and exchange policy:


 Bana Shopping accepts products as per the following conditions:

1- Defective manufacturers defect in the product.

2- The arrival of a different product than the order.

Pana Shopping does not accept returns or exchanges of products in the following cases:


1- During the official occasions of the country and announced in the store.

2- Products that have seasonal offers and discounts.

3- Personal supplies, including perfumes and cosmetics.

4- Products whose serial numbers have been tampered with or removed.

5- Products without price tags, stickers, original packaging, or the lack of any of their accessories.



Terms of use:

1- Keep the pieces separate in a dry environment.

2- Not bathing in it, washing it with water, or wearing it in humid places, steam baths or saunas.

3- Avoid exposing it to perfumes, spray it directly with perfume, or come in contact with creams.

4- Avoid sweat or moisture.

5- Clean it with dry piece only when needed

6- The fragrance loses its natural properties while leaving it by car or exposing it to sunlight.




Security :

The warranty does not include all products, there will be a clear indication that the product is covered by the warranty for a period of one year from the date of purchase on manufacturing defects only with compliance with the conditions of use.

1- It is necessary to bring the original purchase invoice to ensure the validity of the warranty period.

2- The repair time takes (30) days, as a maximum, covered by the product warranty.

3- The warranty covers free repair or replacement of parts in the event of a factory defect, and does not mean the replacement of the product or its return value !!

The warranty does not cover the following cases:

1- Misuse of the product or failure to comply with the instructions for use.

2- Tampering with the product and attempts at repair.



You agree to defend the site BANASHOPPING and its subsidiaries, officials, employees, agents and suppliers from any and all claims, procedures, losses, liabilities, damages, costs and expenses, including legal costs and expenses incurred by the establishment due to your violation of this user agreement or your violation of any law or third party rights.



In the event that it was decided that if any clause of the usage agreement is considered invalid, void, or unenforceable for any reason and this condition of separation is considered not to affect the validity and enforcement of the remaining provisions of the usage agreement, in such case that part will be interpreted in a manner consistent With the law in force to reflect as closely as possible the original intentions of the parties and the remaining parts remain fully enforceable according to the laws in force.

Law enforcement and judicial bodies:

These terms and conditions are interpreted and applied in accordance with the laws in force in the Kingdom of Saudi Arabia. Each team here agrees to appear before the courts of the Kingdom of Saudi Arabia courts, and waive any objections based on the place of the case.

Conflict Resolution:

In the event of any dispute, allegations or disputes arising out of or related to any transaction carried out on the site or a violation or implementation or interpretation or validity of the terms and conditions or any part of the (“dispute”), the first party should amicably attempt to settle disputes through negotiations in good faith Intention to give her time to respond for a period of thirty days (30) to send the first written message informing the other party of the dispute.

Complaints and comments are sent to the address below:


Bana for shopping

Box 12645, Riyadh 2197, Kingdom of Saudi Arabia

Our valued customers due to the precautionary precautions during the current period, there may be a delay in the delivery of your orders, knowing that we are conducting continuous sterilization operations, for the health and safety of our community (for your safety stay in your homes)